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Shipping Help

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Articles

Yes, you should ABSOLUTELY opt in for Route Package Insurance. Here's why.

We know it's a little weird to think of insuring your shipment from us, but have you been paying attention the last several years? We don't think anyone had murder hornets, global pandemics, snail-paced shipping, or an increase in porch piracy on the

How to file a claim with Route

Claiming Damages via Route. When you receive your shipment, please check its condition immediately. Your goods are always carefully packed, but if they have suffered any damage along the way you can file a claim easily via Route’s website or app. It’